Salon Etiquette

Cancellations:
Please call 24 hours prior to your scheduled appointment to make a change or cancellation.

Late Arrivals:
We will do our best to accommodate late arrivals.  Please call us if you anticipate being late for your appointment and will do our best to accommodate your service.

Payment for Services and Products:
We accept MasterCard, Visa and Discover for payment of services and products.  We also accept cash and in state checks.  

Tipping:
Tips are graciously accepted.  You may tip your service provider directly or for your convenience, tip envelopes are provided at our front desk.  

Cell Phones:
To ensure all guests have a relaxing experience please adjust your ringer to silent or vibrate.

Children: To ensure the most relaxing experience for you and our guests, children are not permitted in the spa area.

Product Returns:
We want you to be thrilled with the products we recommend for you.  If you are not completely satisfied, please let us know and we will kindly exchange your product within 14 days.

Other:
As of December 31, 2008, Ombu Salon + Spa can no longer accept gift certificates for or redeem pre-paid services for the previous business, Borovina, Inc.